Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for [a full refund], [store credit], or [an exchange]. Please see below for more information on our return policy. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within [30] days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at hello@jomoks.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase and mail your return to the following address:
Cinjomokob Business Solutions
Attn: Returns
RMA #:
145 Pine Haven Shores Rd ste 2288
Shelburne, Vermont, 05482
United States of America
Return shipping charges will be paid or reimbursed by us. Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your [return] or [exchange]. Please allow at least 5 days from the receipt of your item to process your item or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be [returned] or [exchanged]:
- Skin care products with damaged safety protection seals (but may be refundable)
- Supplements with damaged safety protection seals
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. hello@jomoks.com
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
9143036568